NYCPG’s Dedicated Program to Help Residents with Gaming Concerns

Collaborating with two other regulatory bodies (OASAS and NYSGC), the Council implemented the Voluntary Self-Exclusion Support Program (VSE). This service was created to ease withdrawal from all state-regulated gambling activities.

Under this enterprise, individuals identified as likely problem players can ban themselves from amusement websites and brick-and-mortar casino venues.

Details of the Program

Punters have an opportunity to reach out to NYCPG’s trained specialist, who will:

• guide them through the self-ban process;
• assist in the preparation of the necessary documents;
• link players with proven therapy services.

The necessity of this solution is underscored by the results of OASAS’s survey in 2020, revealing that 4.4% of the state’s adult population was at risk of evolving gambling-related issues. Furthermore, an extra 0.7% of the respondents already fulfilled the criteria for a gaming disorder. Individuals opting to exclusion will face restrictions on partaking in various amusement activities across the state.

Comments from the Executives

In a media statement, the Council’s representative emphasised the commitment to compassionate care for gamblers. According to the executive, online reporting services stand out for their role in streamlining remote VSE, offering people a smoother journey through the process. This also provides an avenue for players to consult with NYCPG’s specialists, who possess valuable insights into the procedure.

NYSGC’s representative also underlined the devotion to chargeable and wise operations for individuals seeking assistance. The executive stated that this self-ban enterprise supports punters with the information necessary to make optimal decisions for their well-being.